Company Information

Brand: Dwellvero

Legal Operating Entity: Shaanxi Congyu Hengce Qianyun Technology Co., Ltd.

Registered Address: G148, Room 412, Unit 2, Building 6, Phase 2, Airport Industrial Park, Airport New City, Xixian New Area, Shaanxi Province, China

Business Description: Online retailer of decorative cushion covers, including textured weaves, botanical prints, embroidered accents, and decorative edge designs. Cushion inserts are not included.

Customer Support: service@dwellvero.com

Support Hours: Monday–Saturday, 9:00 AM–6:00 PM (U.S. Eastern Time)

Typical Response Time: 1–2 business days

The registered address identifies the legal operating entity. It is not a customer-facing retail store, customer-service center, warehouse, or return facility.

Please contact us and receive return authorization before sending any product back. Our customer-support team will provide the designated return address and instructions in accordance with our Return & Refund Policy. This requirement does not limit mandatory consumer rights.